TECHNICAL
YOUR TECHNICAL QUESTIONS ANSWERED
Why can’t I log into my account? +
Ensure you're using the correct registered email address and password. If you're still having trouble, reset your password or contact TIG HELP HUB via the form below.
What should I do if I forget my password? +
You can reset your password by clicking the "Forgot Password" link on the login page.
Why can’t I see my uniform range after logging in? +
Ensure you're logged in with the correct credentials. If you’re still having issues, contact TIG HELP HUB via the form below for support.
How do I reset my password? +
Click "Forgot Password" on the login page and follow the instructions to reset your password.
What browser or device works best for the online store? +
The online store is compatible with most modern browsers like Google Chrome, Firefox, and Safari. Make sure you're using an updated browser.
Why does the website show an error when I try to check out? +
This could be due to browser issues or incorrect information. Try refreshing your page or using a different browser. If the issue persists, contact TIG HELP HUB via the form below.
How do I update my email or account details? +
You can update your details in the My Account section of the online store.
What should I do if the site is running slowly? +
Try clearing your browser cache or refreshing the page. If the issue persists, contact TIG HELP HUB via the form below for further assistance.
Can I place an order over the phone if the website isn’t working? +
If you’re unable to use the website, please contact TIG HELP HUB via the form below for assistance, as orders must be placed online.